Terms and Conditions

Welcome to Velvetique! Before you proceed with using our website and making purchases, please take a moment to review the following terms and conditions that govern your use of our services. By accessing or using our website, you agree to comply with these terms and conditions:

1. Website Usage:

  • The content and information provided on the Velvetique website are for general informational purposes only. We reserve the right to modify or discontinue any aspect of our website at any time without prior notice.

2. Product Information:

  • While we strive to provide accurate and up-to-date product information, Velvetique does not warrant that product descriptions, images, pricing, or other content on our website are error-free or complete. We encourage you to review product details carefully before making a purchase.

3. Order Acceptance:

  • Placing an order on the Velvetique website constitutes an offer to purchase our products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.

4. Pricing and Payment:

  • All prices listed on the Velvetique website are in Indian Rupees (INR) and are subject to change without prior notice. We do our best to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
  • Payment for orders placed on our website can be made using various secure payment methods, including credit/debit cards, net banking, and cash on delivery (where available).

5. Shipping and Delivery:

  • Our shipping and delivery policy, including information on standard shipping times, cash on delivery charges, and order tracking, is outlined separately and is an integral part of these terms and conditions.

6. Returns and Refunds:

  • Please refer to our returns and refunds policy for detailed information regarding eligibility, procedures, and conditions for returning products and obtaining refunds.

7. Intellectual Property:

  • All content, trademarks, logos, and other intellectual property displayed on the Velvetique website are the property of Velvetique or its licensors and are protected by copyright and other laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

8. Privacy Policy:

  • Your privacy is important to us. Please review our privacy policy to understand how we collect, use, and protect your personal information when you use our website or make purchases from Velvetique.

9. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Updates and Modifications:

  • Velvetique reserves the right to update, modify, or change these terms and conditions at any time without prior notice. We encourage you to review these terms periodically for any updates or changes.

By using the Velvetique website or making purchases from us, you agree to abide by these terms and conditions. If you have any questions or concerns regarding these terms, please contact us at hello@shopvelvetique.com.

Thank you for choosing Velvetique. We appreciate your business!