Shipping and Delivery

Shipping and Delivery Policy

Thank you for choosing Velvetique for your press-on nails needs. Below is our shipping and delivery policy to ensure you have a smooth and satisfactory experience with us:

Standard Shipping:

  • Most orders are typically delivered within 3-5 working days throughout India.
  • For orders within Delhi & NCR, delivery usually occurs within 1-3 days.
  • Please note that remote pin codes may experience exceptions to the standard delivery timeframe. While we strive to deliver your order as quickly as possible, certain remote areas may require additional time for delivery.

Cash on Delivery Orders:

  • For orders made through cash on delivery (COD), we apply a Rs. 50 charge.
  • This charge helps us cover the additional administrative and logistical costs associated with processing cash on delivery orders.

Shipping Partners:

  • We partner with reliable shipping services to ensure your order reaches you in a timely manner and in good condition.
  • Our shipping partners work diligently to deliver your package safely to your doorstep.

Order Tracking:

  • Once your order has been dispatched, you will receive a tracking number via email or SMS.
  • You can use this tracking number to monitor the status of your shipment and estimate its arrival time.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • Inaccurate or incomplete addresses may result in delayed delivery or unsuccessful delivery attempts.

Delivery Attempts:

  • Our shipping partners will make reasonable attempts to deliver your package to the specified address.
  • If you are unavailable to receive the delivery, they may leave a notification for you to arrange a suitable delivery time or pick up the package from a designated location.

Order Confirmation:

  • Upon placing your order, you will receive an order confirmation email or SMS.
  • This confirmation serves as acknowledgment that we have received your order and will process it accordingly.

Contact Us:

  • If you have any questions or concerns regarding your order, shipping, or delivery, please don't hesitate to contact our customer service team.
  • You can reach us via email at hello@shopvelvetique.com

Note: Velvetique reserves the right to update or modify this shipping and delivery policy at any time without prior notice. We recommend reviewing this policy periodically for any changes or updates.